With Toshiba's SystemGuard coverage, repairing damage caused by accidental spills, drops, and other accidents is covered at no additional cost to you. And if we can't repair your computer, we'll replace it. Toshiba's Business On-Site service program offers you the convenience of having a Toshiba-trained technician come right to your business location. If your computer has a hardware failure, and the issue cannot be resolved via phone-based troubleshooting, a technician will arrive with parts at your location typically by the next business day to perform the necessary hardware repairs.